The installation, management and quality improvement of IATF 16949:2016 standard at automotive industry with statistical viewpoint

Nowadays, quality has an important place in the intense competitive environment in the business world. In this context, the establishment, management and improvement of quality, which is the most valuable unit of the companies, should be carried out systematically. In order to establish the system, the aim of management should be to meet customer expectations, to make a profit, to keep pace with technological innovations and to be open to development and to stay in the sector for many years. The aim of this study is to explain the importance of quality and quality management system and to examine the establishment, management and sustainability of the automotive industry standard IATF 16949: 2016 from a statistical point of view. In this study, the innovations brought by IATF 16949: 2016 revision were examined and statistical quality improvement techniques were used and examples were applied for organizations. Measurement Systems Analysis (MSA) and Statistical Process Control Analysis used in the implementation of the study IATF 16949: 2016 is two of the statistical techniques for quality improvement in QMS. The data used from the statistical techniques were analyzed in Minitab 16 and analyzes were conducted in three separate companies. Research supports that quality has a relationship with company performance.