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Consumer protection in the scope of distance sales contracts

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2023
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Abstract (EN)

With the increasing use of various remote communication tools developed with the technology day by day, the contracts previously established in the traditional way are now generally concluded as distance contracts. One of the most established contract types among these is the distance sales contracts.Due to the natüre of the distance sales contract, it is very disadveantageous fort he consumers as they never come face to face with the seller and can not control the product they buy before the contract is concluded. Therefore special provisions are regulated in the Consumer Protection Law No. 6502, following the developments in EU Law in order to protect the consumer.The most important regulations are information obligation of the seller and the right of withdrawal. With the current Law amendment, important provisions regarding the responsibility of the intermediary service provider mentioned in the distance sales contract concluded on the internet have been included within the scope of consumer protection, and a major deficiency in the legislation has been eliminated. In the first part of this study, the definition and legal nature of the distance contract is determined, in the second part the elements, form and establishment of the contract are determined and in the third part the seller's obligation to inform the consumer, the consumer's right of withdrawal, the provisions regarding delivery and performance and the responsibility of the intermediary service provider before and the after the Law amendment are examined. Key Words: Distance Sales Contract, Prior Information Obligation, , Right Of Withdrawal, Intermediary Service Provider, Consumer Protection, Performance Under The Agreement, Delivery, Damage Liability

Author

Zeynep Zülal Sürmeli

How to Cite

Zeynep Zülal Sürmeli (Master Thesis). Consumer protection in the scope of distance sales contracts, 2023, Ankara University.

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