A research on the necessity of change in organizations and the role of human resources management in organizational change management in water and sewerage enterprises

Organizations need to make some changes within the organization in order to adapt to the changing environment with globalization and to provide competitive advantage. Fort the effectiveness and efficiency of the organization, all employees in the organization are expected to participate effectively in this change process, but employees generally respond with resistance to these changes that organizations try to make. For this reason, Human Resources Management plays an important role here for the successful outcome of the change. It is expected from HRM to reorganize the HR policies of the organization according to the changes made within the organization, to approach the employees more sensitively in this period and to successfully manage this change process. In the first part of this study, change and resistance to change in organizations were discussed, in the second part human resources management was discussed, and ın the application part of the study, descriptive analyses, simple linear and multiple regression analyzes were applied to measure the effect of human resources management on organizational change management within the framework of the research, and the results were evaluated and interpreted in line with the research. The research was conducted in the general directorate of water and sewerage administration of 20 metropolitan municipalities and the population size was 20,000 people on average. 390 surveys were conducted with a 5% margin of error and a 95% confidence level. Face-to-face and telephone survey methods were used as survey application methods. The survey took an average of 20 minutes. This study is important as it is the first study in the literature to examine the relationship between human resources management and change management in water and sewerage enterprises, thus inspiring and shedding light on future studies. Keywords: Organizational Change, Resistance to Change, Change Management, Human Resources Management, Water and Sewerage Operations