The mediating effect of perceived organizational support and perceived insider status, the relationship between organizational trust and job performance: A research on aviation industry

The civil aviation sector is very important for every country due to its economic, political and strategical importance and is indispensable due to its direct and indirect effects on all sectors. The Research in respect, perceived organizational trust is the support that the employee receives from the organization and expresses the belief that the organization will be open and fulfill its commitments. Organizational support is; is that the employee feels the support of the organization behind him. What is expected from the positive output of these two variables feeding each other is generally the increase in job performance. According to the literature, Perceived İnsider Status; It seems difficult to achieve desired behavioral results without employees feeling individually as part of the organization. At this point; The aim of the study is to reveal the mediating effect of perceived organizational support and feeling of being unemployed, which may vary according to different sectors and business types, in the effect of organizational trust on job performance in aviation organizations. In the study methodology; General and current scales whose validity and reliability were used in previous studies were used. The data of the study were analyzed by Structural equation modeling (SmartPLS 3.2.9). The sample of the study is; 486 people working in the civil aviation sector were formed, the findings were interpreted and the result was compared with the literature. According to the research findings, organizational trust has a significant and positive direct effect on job performance. However, when the mediation effects of the model are examined, it is concluded that there is partial support.