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The effect of motivation tools used in hotel operations onemployee performance: In Afyonkarahisar province anapplication in five star hotel operations

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2022
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Abstract (EN)

Every business uses various motivating tools to provide the necessary environment and awareness to direct its employees to organizational goals. It is thought that these tools can be effective on the performance of employees. This study was carried out to determine the effect of motivation tools used in hotel businesses on employee performance. In this context, the survey technique, one of the data collection techniques, was used in the study. The questionnaire includes questions about motivation tools and performance, as well as a personal information form describing hotel employees. In the research, motivation tools are considered as economic, psycho-social, organizational and managerial tools, while employee performance is considered as duty, honesty and dedication. The questionnaires were applied to the employees working in five-star hotels in Afyonkarahisar province. SPSS 26 package program was used to analyze the data obtained as a result of the application. Reliability analysis, regression analysis, correlation analysis, independent sample t-test and one-way analysis of variance were included through the program. In the results obtained, it has been determined that motivation tools have a positive effect on employee performance. In addition, it has been determined that only psycho-social and economic tools from motivation tools have a positive effect on employee performance, duty and honest

Author

Esin Merve Koçluk

How to Cite

Esin Merve Koçluk (Master Thesis). The effect of motivation tools used in hotel operations onemployee performance: In Afyonkarahisar province anapplication in five star hotel operations, 2022, Afyon Kocatepe University.

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