Solution of personnel selection problem with multi-criteria decision techniques: An application in the media sector

In today's information era, technological, economic, political and social developments have increased the establishments' and businesses' need for qualified human resources. The aim of this study is to recommend two models by which best candidate or candidates can be selected for a job by using multi-criteria decision techniques in the personnel selection and placement process. Firstly, by which criteria a news editor is going to be recruited in a media group active in the media production business was determined by consulting experts' views. Afterwards, human resources experts who are experienced in their area and company managers were asked about the degree of importance of these criteria by way of a survey and the acquired data were analyzed with the Analytic Hierarchy Process (AHP). 15 experimental candidates who stood out as a result of the analysis based on the degree of importance were evaluated with the MAUT and GRA methods and the most suitable ones among them were indicated. AHP, MAUT and GRA are multi-criteria decision techniques. The fact that GRA method, in particular, allows the decision maker to create hiring criteria for personnel selection contributes to the execution of the process with reduced costs both for the employer and for the candidates. Because at the end of the personnel selection process, it will be a more accurate approach to choose the most suitable candidate for the position in question rather than the most qualified one. Generally they are widely used in the analysis of complex decision problems. These methods can be employed to assist the decision-makers in placing alternatives in an order or selecting the most suitable alternative.