A research on crisis management perception of employees and their attitudes toward organizational commitment in civil aviation during the pandemic

The pandemic period experienced around the world has adversely affected all areas of life. The business world is one of these areas. Many sectors have stopped their activities or terminated their activities with the effect of the financial crisis created by the pandemic. The civil aviation sector is one of the sectors experiencing the worst effects of the pandemic. Actors in the civil aviation sector have faced serious financial threats and this has had a knock-on effect. The aim of this research is to investigate the effects of the Covid-19 pandemic, which started in 2020, on the civil aviation sector. The aim of the research is to examine the elements of the crisis that emerged with the pandemic including, crisis management perception of employees, and the development of the organizational commitment of the employees during the final days of the pandemic. The research found that emotional commitment, which is one of the sub-dimensions of organizational commitment, was prevalent in individuals before and after the crisis. On the other hand, this commitment is negative while the organization is going through the crisis period. Members of the organization are unable to cope with a number of difficulties encountered during an active crisis period, and this situation affects them negatively.