Using EFQM excellence model as an instrument for swot analysis in strategy development process
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Abstract (EN)
In this study EFQM Excellence Model has been investigated as an instrument for SWOT analysis in strategic development process. SWOT is the analysis of internal and external environment of a firm. Internal environment analysis which determines the strenghts and weaknesses of a firm has been studied based on Resource Based Approach. In the frame of this approach the structure of VRIO framework has also been examined. The input criteria of EFQM Excellence Model has been used for the resource of the firm. By combining these criteria with VRIO Framework, a model which can be used in the analysis of stenghts and weaknesses of the firms has been proposed. The implementation of this model has been made and it has been seen that this model can be used for the strengths and weaknesses analysis.
Author
Hüseyin Öztürk
Institution

İstanbul Beykent University
Yönetim Bilişim Sistemleri Bilim Dalı
How to Cite
Hüseyin Öztürk (Master Thesis). Using EFQM excellence model as an instrument for swot analysis in strategy development process, 2002, İstanbul Beykent University.
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