Performance measurement in strategic management and applicability of the balanced scorecard: İstanbul Metropolitan and district municipalities

In this thesis, it is empirically tested that how some of the mechanisms of organizational structure, accountability of public resources and an innovative management approach so effective, economic and efficient utilization affects the adequacy of public officials. In the Balanced Scorecard in the thesis (balance scorecard) using financial and non-financial performance criteria, we have been moving with the idea of the same success can be provided in the local management and local management may have a structure focused on strategy. Thesis consist of the survey related to the organizational structure of the municipality located in the province of Istanbul, innovative management approach, how the efficient use of public resources affects the adequacy of public administrator and whether balanced scorecard is used by performance measures in local administrations. In conclusion examining the data obtained through a survey of all district municipalities in Istanbul, it is detected that the variables in the proposed model for a successful performance management in local government, affected the adequacy of public officials positively. According to these results it is identified that merit applications in the organizational structure of the municipality, the current situation and studies to raise personnel motivation are not sufficient. On the other hand, with the help of studies about using balanced scorecard and not using local administrations are compared. As a result of studies on viability of using balanced scorecard in Istanbul Municipalities, size of balanced scorecard is equal to strategic area of municipalities. Also about performance management topic, municipalities use balanced scorecard application but they are not aware of that.