Organizational conflict and its management in universities

The aim of this research is to find out the behaviors and features of administrators and academicians that result in the establishment of organizational conflicts and the effects of these conflicts to the organizational bodies.The universe of this study is all of the administrators and academicians that work in the higher educational in Ankara.Set example approach has been implemented in this study. The example set of this study includes 121 administrators that are randomly selected from Gazi University, Middle East Technical University, Başkent University in Ankara.Before preparing the data collection survey, the related literature in Turkey and foreign countries has been searched and a survey with two parts has been prepared. The first section of the survey includes questions about gender, age, job experience, academic status and the faculty. In the second section, 33 questions on the reasons and the possible conflicting areas and the administration of the conflicts have been included.In the data analysis of this research the statistical methods of frequency, percentage, standart cohesion, T-Test, Cronbach?s Alpha Test and Tukey test have been implemented.SPSS for Windows program has been used to analyze the datas.The finding and results of this research are:1. According to the results of the research, academicians highly experience organizational conflicts and these conflicts arise from many different areas. The control mechanisms of the higher education institutions have to be improved to decrease personal conflicts. Moreover, academicians should benefit psychological cares.2. The over bureaucracized sides of the higher education institutions have to be redesigned and the establishment of better bureaucratic bodies will contribute a higher degree of performance in organizations.3. The conflicts are parts of social life and a well administrated conflict will even contribute to the organization positively. This realty have to be explained to the academicians with seminars, conferences and internal educational events