Occupati̇onal safety and health operati̇ons in call centers
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Abstract (EN)
This thesis whom they are in contact institutions and organizations in Turkey and / or they provide the communication with organizations with a variety of access methods, software, hardware and realized in call centers consist of qualified workforce or need to happen aims to improve the occupational health and safety activities. In the study, a survey was conducted in Ankara-based Tepe Servis and Management Inc. call center units in Ankara and these questionnaires were evaluated with Analytic Hierarcy Process (AHP) method on the basis of units.
Author
Ceren Coşkun
Institution
How to Cite
Ceren Coşkun (Master Thesis). Occupati̇onal safety and health operati̇ons in call centers, 2019, Ankara Yıldırım Beyazıt University.
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