Comparative analysis of European internal quality standards with Tourism Faculty / EMU applications

ABSTRACT: As in the past and present Higher Education Institutions (HEI) have been reputable authorities that are recognised by the society. In many countries and many cultures, the issue of ‘quality’ in HEI always been a matter of debate. Although various theories and approaches regarding the assurance of quality in HEI were in the literature for a long time, progress and practice, is very new. Nevertheless, there is not a common understanding about how to ensure the QA in HEI. This study aims to measure and evaluate the current internal QA policy and procedures of Tourism Faculty taking as basis the EUA report on internal QA processes and standards & criteria of European Standards & Guidelines. The main objective of the study is to benchmark the EUA report results and the Tourism Faculty survey results based on similar criteria. As a result, the similarities and differences that arise will determine the strengths and weaknesses of the Tourism Faculty regarding internal QA standards. This paper presents a comparative study of the applications to the internal QA standards of Tourism Faculty and EUA report standards. The study used quantitative analysis approach using descriptive statistics in the findings. The significance of this thesis is that it is the first study on its own case in Tourism Faculty and universities in North Cyprus. Keywords: Quality Assurance, Tourism Education, Quality Management, EUA, ESG. …………………………………………………………………………………………………………………………