A Comparative Analysis between Night and Day Shift Workers in the Hospitality Industry

A lot of organizations require services to be provided round the clock. Many industries have implemented a shift system for their employees for the sole purpose of meeting the demands of their industries. Although several researches have been conducted on shift work and its effect on employees, there is still a lot to uncover. In North Cyprus all hotels are open round the clock and as such have to have employees present at any point in time should the need arise, hence the reason for shift work. The main point of this study is to carry out a comparative analysis on day and night shift employees in the hospitality industry. Organizational Affective commitment, subjective well-being, work family conflict and distributive organizational justice will all be investigated in this research. The questionnaire items were developed from previous reputable scales which was then distributed to lodging facilities in Northern Cyprus via paper and electronic methods. We were able to retrieve a total of 332.Confirmatory Factor Analysis was carried out using SPSS version of 24 and ADANCO version of 2.1.1. The results for the analysis support all hypotheses except for AOC mediating the relationship between SWB and WFC for day shift and the direct relationship between WFC and SWB in day shift.