DoctorateOpen Access

The effects of digital transformation on organizational dynamics

2023
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Advisor: Doç. Dr. Yunus Emre Taşgit

Abstract (EN)

In the age we live in, the agenda is 'artificial intelligence', 'robots', 'metaverse', 'cloud technologies', 'internet of things', 'intelligent production' etc. many new concepts are preoccupied. It is seen that digital transformation and digitalization are no longer a matter of alternative and preference, but rather represent an inevitable process that affects people and societies that have taken a strong place in the usual flow. It is thought that the reflections of this face-to-face process also appear in enterprises and transform everything that exists into a new format with a devastating effect. From this point of view, it is aimed to determine the effects of digital transformation on organizational dynamics in the research. In the research, four basic organizational dynamics; leadership, organizational structure, dynamic abilities and strategic agility, which are considered to be at the forefront in the digital transformation process, have been included. In order to reveal the effect of digital transformation on the dynamics in question, phenomenology pattern has been preferred as a qualitative research method. The sample of the research consists of 17 companies that are pioneers in their field in Turkey and have come a long way in digital transformation. Data were collected by semi-structured interview technique and findings were obtained by content analysis method. As a result of the analysis, 244 codes, 56 categories and 15 themes were reached. The findings obtained indicate that companies are at different levels in the digital transformation process; It points out that organizational dynamics including leadership style, organizational structure, dynamic capabilities and strategic agility may also differ according to these levels. In this direction, the 'digital leap process' model was created as a result of the research. In the first step of this model, 'digital awareness', 7 companies were identified and organizational dynamics; participatory leadership, hybrid organizational structure, speed dynamic ability and adaptational reflexes. In the second stage, 'digital maturity', 6 companies were included and the organizational dynamics of interactionist leadership, hybrid organizational structure, speed and knowledge management dynamic capabilities and adaptational reflexes were identified. In the final stages of 'digital decline' and 'resurgence', 4 companies were positioned and charismatic leadership, hybrid organizational structure, knowledge management dynamic capability and adaptational reflexes were identified as the organizational dynamics representing these stages. Keywords: Digital Transformation, Leadership, Organizational Structure, Dynamic Abilities, Strategic Agility

Author

Dr. Tuğba Çiçek

How to Cite

Tuğba Çiçek (Doctorate thesis). The effects of digital transformation on organizational dynamics, 2023, Düzce University.

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