Etiyopya Üniversitesi öğrencilerinin kişiler arası ve gruplararası ilişkilerine pozitif iletişimin etkisi: Jigjiga Üniversitesi örneği

This study examined the effects of Positive Communication program on interpersonal and intergroup relationships of Ethiopian university students. A pretest-posttest control group quasi-experimental research approach was used to assess the data received from the participants. This study involved a program piloted and experimented for its potency in boosting positive interpersonal and intergroup relationships among Ethiopian university students. Prior to implementing the program, the Friendship Maintenance scale and General Intergroup Contact Quantity and Contact Quality scale were used to assess the interpersonal and intergroup relationships' levels of the participants (n=97: 49experiemnt & 48control). Then, an eight-session positive communication training program was designed and tested for its effectiveness in enhancing interpersonal and intergroup relationships. In this quasi-experimental study, positive communication was found to be an effective method for enhancing interpersonal and intergroup relationships and minimizing interactional problems among Ethiopian university students. Therefore, it is suggested that the Positive Communication Program could be implemented to facilitate intergroup relations and reduce conflicts, tensions, and misperceptions among outgroup members. Finally, implications and future directions for research are discussed in light of the findings.