Researching the development framework of the digital supply chain in the food industry and the effect of digitalization on the sustainability of the supply chain: An application in Bursa province

Supply chain management is defined as the management of the processes from the supply of raw materials to the delivery of the final product to the consumer. In today's world where rapidly rising globalization and intense competition are experienced, businesses have to apply the supply chain management approach, to realize a flexible production in accordance with customer demands in changing competitive conditions and to manage the chain extending from the suppliers to the end customer. While carrying out these activities, businesses have to ensure the continuity of both their own existence and the ecosystems they are a part of. Today, constantly changing and developing technology brings many applications for individuals and businesses. However, integrating these applications into the supply chain and production process may create additional costs as well as create the need for additional labor. Such reasons may affect the decisions of companies in adopting technology. In this context, the integration of technological developments and digital transition, which is a part of the Industry 4.0 process, has added value to the supply chain as well as logistics. The aim of this study is to investigate the development framework of the digital supply chain in the food industry and to examine the effect of digitalization on the sustainability of the supply chain. Qualitative research methods were used in this study. In-depth interviews were used in the interviews. The in-depth interview method allowed us to ask different questions according to the content of the subject, as well as the questions prepared during the interview. Participants were asked questions about the semi-structured interview form prepared. As a result of the study, it has been determined that the number of enterprises using renewable energy is low. It will directly contribute to economic and environmental sustainability if businesses benefit more from renewable energy systems such as solar or wind energy systems and electricity generation, and from environmental systems such as waste water recycling systems in their factory buildings and their surrounding areas. It was concluded that the managers and employees of the enterprises should create in-service training programs on sustainable economy, environment and society or receive professional support in this regard, it would be beneficial for the enterprises.