The effect of quality of service training on employee performance

In this study, we analyzed the effect of quality of service training on employees? performance. In this context the first part of the thesis focuses on the benefits of service training. In the second part, we discussed about the education-quality relationship and we argued about the service education`s methods. In the third section we mentioned about the importance of performance. At last we marked the source data of the investigation on the employees.The study sample consisted of students from Beykent University MBA program. Data were collected from 150 students. SPSS software was used for to test the hypotheses in research model. Factor, correlation and regression analyzes were conducted. According to the results, the quality of educators, cognitive efficiency, technical efficiency and commitment to work can affect positively work performance.Key Words: The Service Education, Quality, Performance