Human-centered design for artificial intelligence

The 20th century witnessed massive breakthroughs in technology and today, new technologies such as the Internet of Things, Artificial Intelligence and Virtual Reality keep emerging by changing people's lives, communication styles, needs, expectations and relationships with technology profoundly. Artificial Intelligence has always been a utopic/dystopic notion that is dreamed, discussed and written about in science-fiction. It usually represents a technology with "non-human" characteristics. It has been making people both excited and frightened, based on the imagination of the writer. Today, it is not a fantasy anymore; it is a new technology that is being used, explored, taught and watched very carefully. Human-centered design is a widely-used framework for designing new products and it has been helping designers to address and solve real problems by putting the humans in the center of the design process. This thesis aims to determine the fundamentals of human-centered design and explore the Artificial Intelligence (AI) technology. And in this context, it asks: In the age of the artificial intelligence, which is perceived as the opposite of the "human", how can human-centered design be used to establish a connection between the humans and the machines? Based on a review of literature on the relationship between the human-centered design and the emerging technologies, an online survey is conducted with people from different social and cultural backgrounds. Analysis of the responses to that survey demonstrated that people establish better relations with non-human things in the extent to their similarity with humans and their ability of solving real human problems. Further research is needed to verify these findings since this is such a new area for human beings to explore. Keywords: Artificial intelligence, human-centered design, emerging technologies.