The effect of emotional intelligence competencies of primary school administrators and teachers on organizational commitment, organizational citizenship and job satisfaction levels of teachers

The general aim of this research is determining the effect of emotional intelligence competencies of primary school administrators and teachers on organizational citizenship behaviors, job satisfaction and affective commitment levels of teachers. The target population of this reseach, which is in descriptive relational scanning model, consists of school administrators and teachers working in primary schools in the cities of Malatya, Elazığ, Diyarbakır and Batman in 2007-2008 academic year. The sample of the research consists of 117 school managers, 202 vice managers and 1673 teachers who were selected randomly from the target population with simple cluster sampling method. The questionnaires that were filled up by 86 school managers, 129 vice managers and 821 teachers were returned back and analyzed. Data were analyzed by hierarchical multiple linear regression method.As a result of the research, it was seen that teachers? emotional intelligence competencies strongly and positively predict their organizational citizenship behaviors, job satisfaction and affective commitment levels. The results of the mediation tests show that job satisfaction is partial mediator of the relationship between emotional intelligence and affective commitment. Also, both job satisfaction and affective commitment are partial mediators of the relationship between emotional intelligence and organizational citizenship behaviors.School managers? emotional intelligence competencies could not predict teachers? organizational citizenship behaviors, job satisfaction and affective commitment levels. However, emotional intelligence competencies of vice managers, who are the most frequently interacted administrative staff for teachers, significantly predict teachers? organizational citizenship behaviors, job satisfaction and affective commitment levels. Teachers? job satisfaction levels was found to be partial mediatior both to the relationship between vice managers? emotional intelligence and teachers? affective commitment and to the relationship between vice managers? emotional intelligence and teachers? organizational citizenship behaviors.Keywords: Emotional intelligence, job satisfaction, affective commitment, organizational citizenship behaviors.