The Impact of employee perception of corporate social responsibility on organizational commitment: A scale development study

Corporate social responsibility (CSR) is one of the most controversialconcepts in the literature. A reason of this debate can be found in thedifferent perspectives of scholars when drawing the conceptual andtheoretical framework of CSR. However, another axis of the ongoing debateis the potential impacts of CSR on the organizations and theirstakeholders. Although there have been a growing number of empiricalstudies investigating different dimensions of this impact, there are very fewstudies that tries to identify the impact of CSR on employees in theliterature.This study aims to investigate the impact of the employee perception ofCSR on organizational commitment (OC) based on propositions derivedfrom the social identity theory (SIT). In order to analyse the proposedrelationship, an empirical study was conducted on 269 businessprofessionals working in the different organizations in Turkey. The resultsof survey indicated a relationship between organizational commitment and`CSR to social and non-social stakeholders?, `CSR to employees? and `CSRto customers?, but no link was identified with `CSR to government?.The distinctiveness of the study mainly emanates from analysing CSRbased on the stakeholder management theory in the scale developmentprocess. Therefore, the study has contributed the development of theliterature in terms of clarifying the impact of CSR on organizationalcommitment and providing a new, valid and reliable scale to measure CSR.Keywords: 1) Corporate Social Responsibility, 2) Stakeholder Management Theory, 3) SocialIdentity Theory, 4) Organizational Commitment, 5) Scale Development Study