The effects of 2000 revision's differentations of ISO 9001 quality management system standards on employees perceptions about their corporate's culture: A case study

Corporate culture is an important factor in the constitution of policies, strategies and aims ofcorporates. That?s why, the concept has been analyzed in course of its relation withcummunucation and management so far. However; there are few studies dealing with therelation of ISO 9000, a new management system, with corporate culture.The aim of this study is that the effects of ISO 9000 Quality Management System, based onconsumer oriented, on corporate culture in course of corporate employees perceptions havingexperienced the changes and to analyze the result with demografic features.Therefore, the first section presents corporate culture literature, in the second sectionQuality Management and ISO 9000 Systems have been explained. In the third section therelation of this system with corporate culture has been dealt.In the last section of the study, basing on ISO 9000:1994 and ISO 9000:2000, a questionarehas been applied to the employees. The questionare developed as ?Competing ValuesFramework? which is derived from Cameron and Quinn aproach to cultural analysis . Themodel developed in a way that employees can reflect their old and new opinions.The data, collected , have been analyzed in frequencies, than they have been analyzed withAnova test to find a meaningful relation within the results and demografic features or not.The results show that the employees recognize an important change between two periods.That is, the employees who used to believe ?hierarchy culture? before, now believe ?klanculture? . Anova results show that this result doesn?t change in terms of demographic featuresexcept age. The employees, between 38-47 years old, believe that Adhocracy culture modelwas valid in previous period.