Usage of ERP in SME's and its effects on strategic outputs: The case of Elazığ city

Businesses need more information, communication and technology to compete in an increasingly competitive environment. Therefore, the use of software systems in enterprises is increasingly widespread. ERP, which is one of the advanced information technologies, is a software system that integrates business related processes (purchasing management, inventory control, control management, finance / accounting, etc.) The ERP provides access to all the units once they have been entered, with the integration of the units of the operator. In addition to solving of the many problems faced by the operator, this system will bring many problems such as cost loss if not successfully applied to the business. This study was done to analyze the strategic output of ERP usage in SMEs in Elazığ province, which has been rapidly developing in the industrialization process. It is aimed to provide a guide to employees and managers by presenting the problems and solutions that the companies have experienced with the ERP system.