Managing intra-organization conflicts and the effect of conflict management on job satisfaction in educational institutions

Through history there has always been conflict in both social and formal structures wherever individual exists. Therefore conflict is common interest of lots of different disciplines. In this study ?conflict? is analyzed under management science and educators? conflict resolution methods are researched in educational institutions.In this research, it is aimed to detect the thoughts of teachers and directors in professional and technical education high schools about intra-organization conflict management and its effects on job satisfaction of educators. This enquiry study has been applied on 160 teachers and directors of 7 professional and technical education high schools in Anatolian side of İstanbul in spring term of 2007-2008 educational year. According to the results of this research, it is investigated that there is a positive relationship between conflict resolution method avoid and job satisfaction, there is a positive relationship between conflict resolution method forcing and job satisfaction, there is a positive relationship between conflict resolution method problem solving and job satisfaction.Key Words : Conflict, Intra-organization Conflict, Conflict Management, Conflict Resolution Methods, Job Satisfaction