Morale and trust relationship in organizations: The example of company employees registered to Trabzon Chamber of Commerce and Industry

Morale in organizations is an indirect factor that affects the success of organizations. Furthermore, morale is significant in revealing the psychological, sociological and physiological state of employees within the organizational ecosystem. It is also important to determine the measures that raise morale levels within the concept of morale in organizations. At this point, researching and examining the results of various studies is essential. Among the factors that stand out as elements that boost organizational morale are trust, job satisfaction, a healthy organizational athmosphere, communication between superiors and subordinates, employee appreciation and employee motivation. In organizations where these elements are insufficient or unhealthy, job dissatisfaction, low performance and low morale become inevitable. Organizations need to prioritize organizational morale in order to progress successfully and steadily. Measures should be taken based on the results obtained through evaluations to ensure continuity. The concept of trust, which is among the factors contributing to maintaining high organizational morale, was investigated. A study was conducted using the "Organizational Trust Scale" which consists of three dimensions and whose validity and reliability were tested, for the purpose of describing the importance of trust between organizations and employees, and the extent to which trust affects organizational morale. Data were collected and investigated in the study. As a result of the examinations, it was evaluated what could affect organizational trust and accordingly organizational morale. It is expected that the information obtained will contribute to further studies.