Organizational conflict causes, solutions and methods for health care workers

Health services, the country's level of development , one of the factors that determine . Raising the level of quality of health services , it also depends on the performance of employees . The success of employees , organizational problems , disputes , conflict resolution , peaceful and safe work environment by providing occurs. Determining the causes of organizational conflict , with the appropriate solution methods to solve the health of employees , time , energy expenditure will be provided to the business . With this in mind the purpose of the study ; usually organizational conflict types, causes, solving methods, and according to organizational conflicts seen in health care organizations , in particular in terms of health care workers have tried to determine . Solution methods in favor of the employee and the organization , supported by research has been demonstrated in the literature . In the study of methods and sources historians scan technique was used . In the departments of health workers examined in terms of professional knowledge , experience, observations are given, and witnessed the incident have been utilized. The study consists of three parts. In the first chapter, organization, conflict, organizational conflict to the definition of concepts and viewpoints of scholars are mentioned, with the types of factors that affect organizational conflict are examined. In the second chapter the causes of conflict, influencing factors explained in the last section, conflict analysis, solution methods, work in the whole of the health workers in terms of; under separate headings in the literature, the research supported by were investigated. When examining the literature, one of the causes of conflict, and other causes affect more than one solution method can be used as some kind of conflict, the conflict caused by reasons different from what has been seen