Relationship between instant messaging, social networking, knowledge sharing and team work performance

Modern technology affects human life in every aspects. Communication methods between individuals and groups are changing continuously. The new communication methods that have emerged have become an indispensable element of everyday life. Although instant messaging services have entered our lives a short while ago, these applications radically change the communication methods. Instant messaging capabilities have also shown a significant improvement in direct proportion to the capabilities of the mobile devices used. Technologies that enable fast, easy and wide-frame communication have been quickly adopted by communities. The sharing of knowledge has gained new meanings in organizational terms with these tools. A questionnaire was conducted to 188 participants aged 20 years and older and working in the World Food Program and the United Nations Migration Agency on a volunteer basis for the study. Convenience sampling and factor analysis for validation were used for the data collected from the questionnaire. According to the results of the study, the use of instant messaging has been found to provide important contributions to social networking and knowledge sharing this study aims to explain the relationship between the use of instant messaging services at work and information sharing, social networks and team performance.