Master'sOpen Access

The health sector in the provision of service is missing the conditions of competition

2015
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Advisor: Yrd. Doç. Dr. Sefer Gümüş

Abstract (EN)

Changing and developing world market, the competition board of directors of the health sector in our country, this service to the patients and review of health care services in Turkey are seen in today's competitive market, more positiv and moderate by fields, the health sector service quality of service delivery and management systems to ensure that in essence of quality service delivery to final destination in fundamental objective health care services. The study, the health sector in delivering services is missing were rolled on conditions of competition and the purpose of the study, in terms of service provided, patients, and health care services that are in competition, and competition in health care are factors that determine these findings and, at the same time health care sector is to Show impact and importance of. Research primarily in the context of the literature review is made, the health sector and the concept of competition has been investigated. The scope of there search questionnaire, the data collection method is preferred survey, Istanbul, on a large scale in-service in a hospital, lying on 200 patients. The survey answers are obtained through data in a database, and the data descriptive statistics, t-test, one-way analysis of variance and the scheffe test were analyzed. Patient ssocio-demographic characteristics, services offered, and the expectation of detection of the degree of focuson, the services offered with the conditions of imperfect competition, evaluation of the relationship between whether or not identifie. An overall evaluation of the results of the research, the Health Sector in conditions of imperfect Competition in a sector structure is observed. The health sector in the provision of services, the current conditions are adequate and meets the expectations of the level of service applications, patients who answered our survey, a high level of satisfaction that they have been determined. Health services are available and sufficient conditions that can be applied to non-hospital for conditions of imperfect competition were present.Physical conditions of failure,hardware, and technological structure, number of staff and nature of the deficiencies of reasons, such as imperfect competition conditions have been found to lead. As a result, managers of Health institutions in the provision of services in developing competitive strategies can watch the ways and methods have been described. Key Words :In The Health Sector, The Provision Of Health Services, Health Services Marketing, Competition In Health Services

Author

Leman Şahar

How to Cite

Leman Şahar (Master Thesis). The health sector in the provision of service is missing the conditions of competition, 2015, İstanbul Beykent University.

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