The effects of human resources management practices on job satisfaction and organizational commitment in the civil aviation sector: A ground service business sample

In today's working world, all businesses need effective management of human resources in order to reach their goals. The way to increase the job satisfaction and organizational commitment of the employees is through human resources management practices that are suitable for today's conditions and meet the wishes and expectations of the employees. This study aims to determine the effect of human resource management practices on job satisfaction and organizational commitment in civil aviation sector ground services employees. For this purpose, 405 people from a ground services company constitute the sample of the research. Participants were determined by convenience sampling method. Survey method was used as data collection method. The data were analyzed with the SPSS program. In the research, results were obtained partially supporting that human resource management practices have a positive and significant effect on job satisfaction and organizational commitment. It is expected that the study will contribute to the relevant business in making a situation assessment of human resource management practices, job satisfaction and organizational commitment, seeing the impact of HRM practices on employees, recognizing and improving their deficiencies. In addition, it is thought that the results of the research should be taken into account by other ground services companies of the sector. It is thought that the study will also be beneficial for the development of the literature, since there are few studies in which the variables are discussed together in the civil aviation sector.