The effect of social intelligence on learning organizational structure: A research on trade union work representatives

The importance of human relations in trade union activities is particularly significant in terms of workers' representatives in terms of gaining members and protecting the interests of its members. Therefore, workers' representatives should have the characteristics of enhancing human relations to gain members and effectively protect member interests. Our study focuses on social intelligence and organizational structure which makes a successful process in human relations possible and information that is the raw material of social intelligence. The concept of social intelligence is defined as understanding human beings and acting professionally in human relations. The concept of learning organization refers to the fact that the members of the organization produce new information, share this information, make this information the common knowledge of the organization and overcome the problems in this way. Our study is based on the existing level of social intelligence and the effect of the organization on the learning process. In this regard, 108 union workplace representatives were contacted and 3-dimensional social intelligence scale and 12-dimensional learning organization scale were applied. Structural Equation Modeling (SEM) has been adopted as a research method with Partial Least Squares approach. As a result of the path analysis conducted with the adopted research method, it is seen that the social intelligence scale only affects the dimensions of tolerance, participation, loyalty, trust, mutual support and optimism of the learning organization.