Tedarik zinciri ve bilgi sistemlerinin tedarik zinciri performansına etkileri

Organizations today strive for a competitive advantage, but the actual competition occurs in the supply chain, where they engage. As a result, supply chain management and logistics operations for all partners in the supply chain should be coordinated through a more organized structure. Information technologies are becoming increasingly vital as supply chain operations and logistical routines become more sophisticated and integrated. Today's firms, in particular, are paying greater attention to their systems in order to keep their supply chain components connected and develop better and longer interactions. As a result of information systems, companies can easily plan, implement, and control supply chains and logistics operations. Information technology also allows organizations to save time and money. By delivering services, they can enhance customer satisfaction. Following the Covid 19 pandemic, the world has experienced an economic downturn and a reduction in foreign trade activity, which has heightened the importance of supply chain management. Companies were highly scrutinized in terms of their information technology capacity as well as their transportation competency during the quarantine period. The Analytical Hierarchy Process (AHP) method was used to examine how information technologies impact on supply chain performance and logistics operations before and after the Covid 19 period in this study. By using AHP method, the study's main and sub criteria were determined. Keywords: Analytical Hierarchy Process (AHP): Supply Chain, Logistics, Information Technologies, Logistics 4.0, Digital Supply Chain