Total quality management?s effect on firm performance

Industrial revolution bring to the this days influence at globalization make a ready competing, in business enterprises some new management stills in the managements growing up and to employee (human) to become a current issues investment. In this new management comprehension center is humanely Total Quality Management.Total Quality Management; in organizations quality increase intend management?s philosophy. In this comprehension management customer desires and expectations directions quality of product and services raise and productivity is important. Total quality philosophy quality and for productivity increase who works for that?s gladness, motivation and award increase the value of performance and measure method using in organization mistakes lift up. Work more in team atmosphere and use experience of successful organizations.In this study consists of four parts. In the first part, total quality management subject is discussed. In the second part the concept of performance is focused on, in the third section of the releation between firm performance and Total Quality Management was expounded. At the end of the section of the relevant practises based on survey data will be analyzed and interpreted.Key Words: Total Quality Management, Quality, Performance, Firm Performance.