Evaluation of the relationship between teamwork attitude and job satisfaction of health personnel working in 112 emergency health services in Turkey

Diseases affecting societies such as disasters and wars that occur around the world reveal the need for health services. Each unit that provides health services is an inseparable part connected to each other. One of the most important of these units is undoubtedly the pre-hospital emergency health services. Studies show that reaching the sick or injured before the hospital, making a diagnosis quickly and putting the treatment steps into action is extremely critical on survival. The increase in the quality of the health service provided before the hospital goes through the right teamwork. A correct teamwork eliminates the stress and pressure on health personnel, enables them to take a more accurate and more professional approach, and contributes to the shortening of the hospitalization times of the patients and the injured, and to the safe patient care, while the job satisfaction of the employees increases. This study was conducted to evaluate the relationship between teamwork attitude and job satisfaction of health personnel working in 112 Emergency Health Services in Turkey. Research and data collection was carried out between March 2022 and November 2022 at 17 stations within Kırıkkale 112 Emergency Health Services. The sample of the study consists of 204 health personnel who accepted the study and answered the questions asked completely. After the literature review was done as data collection tools, Personal Information Form, Teamwork Attitude Questionnaire (ECTA) and Minnesota Job Satisfaction Scale (MIS) were preferred and used. The data were collected by the researcher by applying the questionnaire technique to the participants. The data obtained as a result of the survey were evaluated with the SPSS 21.0 analysis program, and statistical tests were used to determine whether there was a significant difference at the 0.02 level of significance, according to the participants' attitude score averages, demographic characteristics. The reliability coefficient of the class scale type was found to be 0.79. The reliability coefficient of the aforementioned questionnaire form questions was determined as 0.46. As a result of the analysis, the relationship between teamwork attitude and job satisfaction was tried to be examined in detail. Some points of the analysis were evaluated by combining disciplines and some points one by one. As a result, in the light of the data obtained, a significant relationship was found between teamwork and job satisfaction at some points, while at some points sufficient data could not be reached to create a meaningful relationship.