The effects of market orientation on firm performance at participation banks in Turkey

In this study the effect of market orientation on the firm performance is investigated. In this context the effects of customer orientation, competitor orientation, and interdepartmental coordination which are sub dimensions of market orientation, on firm performance together with innovation performance, financial performance, and non-financial performance as its sub dimensions are analyzed. The study was conducted on participation banks operating in Turkey. The data collected by questionnaires were analyzed with the use of various analysis methods such as factor, reliability, t-test, correlation, and regression analysis. The results of the study suggested that there is a significant positive effect of market orientation on the firm performance.