Work-life balance and job satisfaction in remote working during the Covid 19 pandemic: Application in a public bank

Working life has been constantly changing from the industrial revolution to the present. Socio-economic reasons also affect the changing technology working styles. Today, working life has had to undergo a radical change due to the unexpectedly spreading Covid 19 contagious disease. The epidemic process causes an increase in the way of working called teleworking or teleworking. This way of working, which is almost never used in Turkey except for certain sectors, is rapidly spreading. It wants to make this way of working permanent in order to minimize the cost for institutions and companies. Especially in the banking sector, there is a permanent transition to remote working processes. However, this process also brings a problem of work-life balance for employees. Due to this change, the problem of establishing a balance between the personal and working lives of individuals arises. Different approaches are being used to solve this problem. In this study, the work-life balance and job satisfaction of employees in the remote working process will be discussed. How the work-life balance and job satisfaction of the personnel who have experienced remote work since the Covid 19 pandemic will be discussed. In the first part of this study, the concept of working, the change in the concept of working and the concept of remote working will be emphasized. In the second part, the concept of work-life balance will be explained. Work-life balance is defined, the factors affecting work-life balance and the efforts of the individual to provide work-life balance, the conflict that arises when work-life balance cannot be achieved will be examined. In the third part, job satisfaction will be discussed. How job satisfaction is achieved in the remote working process, work-life conflict and job satisfaction will be discussed. In this study, the work-life balance and job satisfaction of the personnel in the remote working process will be examined. A public bank was chosen as the application area. The public bank was chosen because the previous studies were carried out in the private sector. In order to contribute to the literature, the study will be carried out in the public sector.Keywords: Remote working, work-life balance, working from home, public bank