An assessment in the context of the contributions to the Turkish public administration system

Information and communication based technological developments have become one of the trends of the era by surrounding every part of social life. Regardless of the public or private sector, this technological development has had a profound effect on almost all segments of society. Facilitating the accessibility of the internet is one of the important factors that play a role in the spread of the reforms carried out on the digital platform. One of the most important issues reformed by the digital platform in public administration is the governance approach that promotes co-management. Through the digitalization a new government system that switches from governance to e-governance, from democracy to e-democracy and from participation to e-participation has been adopted. The purpose of this new management system is to achieve an effective and efficient management system in line with the interests of the citizens. In this context, the aim of this study is to examine how the governance, which envisages a multi-actor and interaction-centric management approach and a participatory management approach, has entered a process of change in the digital age. In the context of digitalization, contributions of the developments in the management approach to the Turkish public administration system will be examined. In the study, content analysis method was used after secondary resource research. As a result of the study, it has been determined that e-governance has carried out very important administrative reforms in the Turkish public administration system leading the consolidation of democratic management. In this respect, the study has a quality that will contribute to the field.