A research on the use of electronics trade of SMEs in Eastern Anatolia

The fact that trade has been made through very wide networks through information technologies systems has brought economies to a whole new dimension. This new concept of trade has brought with it many advantages and disadvantages. While the distance traveled in the 21st century information technologies has accelerated to an international dimension in the electronic commerce (E-commerce) world, new breakthroughs are taking place all over the world in this process. In this system, SMEs have to be restructured and adapted to the global order while gaining more and more value. Otherwise, they are destined to disappear. This study includes a survey for use with the general nature of the information technology and technology perspectives and practices of SMEs in Turkey Eastern Anatolia. Within this framework, the general situation, level and expectations of SMEs are determined. In this context, 250 companies were interviewed in five provinces in the Eastern Anatolia Region. The opinions of 240 of these operating authorities were taken through questionnaires. The data show that the region is quite suitable for E-commerce, but it does not have sufficient support and education, and it has the capacity to provide a significant economic contribution to both the region and the country's economy if the enterprises are supported. Keyword (s) : SME, Electronic commerce, Eastern Anatolia Number of pages : 128 Thesis Supervisor : Prof. Dr. H. Eray ÇELİK