Developing infrastructure management information system in local governments: The case of Istanbul Metropolitan Municipality

The aim of this study is to develop an infrastructure information management system that can prevent wastage in cities and can enable all license requests of infrastructure institutions to be managed via a single source. Thus, existing inter-institutional communication deficiencies will be eliminated. Research is vital in terms of strengthening inter-institutional coordination within the framework of smart city concept. Because of the fact that the infrastructure works in cities need to be worked in a synchronized and coordinated manner. The infrastructure information created by the municipalities is the basis on which all investment and engineering services are based. However, technical infrastructure cadastral information cannot be utilized in many areas due to a couple of reasons. First reason is the information at hand cannot be integrated with other land information. Secondly, spatial information systems is not managed to be established precisely and efficiently. Therefore, the excavation repetitions in the infrastructure works carried out by various institutions throughout the metropolitan area cause significant waste of resources. Literature search was preferred as the method in the research. In addition, expert opinion, which is one of the qualitative methods, was used. In this context, the opinion of more than one hundred experts was requested. At the end of the study, it was proposed to establish an Infrastructure Information System (AYBİS) for urban administrations. In addition, the content modules of AYBİS are presented as the output of the thesis. Via this study, AYBİS is aimed to be used by urban administrations in the future. Keywords: Infrastructure Coordination, Infrastructure Management, Technical Infrastructure, Istanbul Metropolitan Municipality, Urban Technical Infrastructure Systems in Local Governments