Human resources management practices and work satisfaction level analysis in accommodation companies: Bitlis – Van case

Findings regarding human nature in the time period we have experienced have had an impact on the increasing importance of human relations in almost every environment. On the other hand, information shows a huge increase. As a result of this information obtained, adapting to the age of development and digitalization has led to the need for new searches on individuals, institutions and societies. Businesses need to know and recognize their employees, as well as people must find their essence in terms of emotional and spiritual. In accommodation businesses that need people as a workforce, achieving sustainable success depends on the job satisfaction of the employees. Job satisfaction is directly related to the high morale and motivation of the employee. The higher the morale and motivation of the employees, the higher their determination and performance to achieve their goals. The research consists of three parts. In the first part, accommodation enterprises, human resources management and job satisfaction are examined. The second part includes the findings and evaluations obtained in the third part of the study. The aim of the research is to analyze the relationship between human resource management practices and employee job satisfaction. As a result of the study conducted in the hospitality establishments that make up the research universe, aVII survey study was conducted on 315 people who were selected by the sampling method among 460 employees who worked in 9 operating certificated accommodation establishments in Bitlis and 18 in Van. The data obtained were analyzed with the SPSS 22 program and results were obtained for job satisfaction of the employees. Obtained results; In both provinces, it was seen that the employees in the accommodation enterprises evaluated the relationship between human resources practices and job satisfaction positively and strongly. By making use of the results of this study, it is thought that it is possible to increase the productivity of the business by developing constructive policies by knowing the effects and the results of the approaches and practices of the companies operating in the hospitality management sector on the job satisfaction of the employees.