A research about effect of organizational commitment on organizational citizenship behaviour
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Abstract (EN)
Concept of organizational commitment; which can be clarified as the will of employees as to resume their memberships in their organization, trying to be effective for the organization by the way of embracing and identifying the goals and values of the organization, having the feeling of fidelity and endeavouring for the success of the organization; has a crucial position in establishing the organizational efficiency. The conduct of organizational citizenship behavior that consists of informal behavior; based on voluntary fundamentals, which are not taken into consideration by the structural rewarding system of the organization and which out of structural definations of employees. Organizational citizenship behavior produces prolific manpower for the organization and helps it gain advantage of rivalry so well. Organizaitonal commitment makes some contributions to the demonstration of some informal behaviors that are committed voluntarily by the employees. The aim of this study is to measure the effects of organizational commitment on organizational citizenship behavior. To start with this purpose; a statistical study was exerted to permenant staff of a municipality which is in action in one of our province as a local govermental unit. Allen and Meyer's (1990) scale was utilized to measure organizational commitment. As for measuring organizational citizenship, a scale which was improved by Vey and Campbell and Williams and Shiaw, adapted to Turkish by Basım and Şeşen (2006), was applied. According to the results of multi-regression analyses, only the normative commitment; which is one of the organizational commitment dimensions; positively effective on some dimensions of the organizational citizenship behavior dimensions such as conscientiousness, civic virtue and sportsmanship. No effect of emotional and continuance commitment could be observed on organizational citizenship behavior dimensions.
Author
Gökçe Tuba Özcan
Institution

Dokuz Eylül University
Division of Management and Organization
How to Cite
Gökçe Tuba Özcan (Master Thesis). A research about effect of organizational commitment on organizational citizenship behaviour, 2015, Dokuz Eylül University.
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