Cabin crew training in civil aviation sector and its effects on career choices

Civil aviation is one of the fastest growing sectors in the world. In fact not only airlines, but all stakeholders are equally important in civil aviation. On the other hand airlines are most important part of the sector because they communicate with passengers directly. Airlines constantly renew products they offer to passengers in the airplanes, and in order to reach more passengers they add more products to their palette all the time. Since most of the civil aviation transportation companies try to do their best to increase the brand value, they also try to make a difference with passenger services. Leading airlines of aviation sector offer similar products and product ranges to compete for sustainable profit. Therefore they focus on passenger services to make a difference. This is why cabin services are very important. İn order to become a leader in the sector and to ensure sustainable profit, all airlines should aim to offer quality service to their passengers and this requires well trained cabin attendant. On of the first steps to employ highly qualified cabin attendants are the cabin attendants training. In the last years cabin attendants training are designed and provided by both public universities and private schools. This way the sector ensures to establish the most qualified and successful cabin attendants and build best crews. Thesis is primarily focusing on civil aviation sector, cabin services and cabin attendants. In order to analyze the topic in a practical way the study also includes a survey in addendum; prepared with the participation of students attending to vocational college based in Istanbul.