The analysis of the relationship between the key organizational drivers, knowledge management performance and organizational performance as mediated by knowledge management processes

In today?s knowledge era, the success of companies depends on their success in knowledge management to a great extent. Therefore, knowledge management has become one of the most highly debated issues in the corporate and academic world.The purpose of this study is to investigate the natural influence of key organizational drivers of organizational culture, organizational structure, and information technology support on knowledge management performance and organizational performance through the knowledge management processes of knowledge generation and development; knowledge codification and storage; knowledge transfer and sharing; and knowledge use and evaluation.In this study quantitative methods have been used to analyze data and the model proposed has been tested in a sample of 210 participants from nine different organizations. In the proposed model, organizational culture, organizational structure and IT support has been hypothesized to influence knowledge management and organizational performance through the knowledge management processes.The results of the study revealed that organizational drivers of organizational culture, organizational structure, and IT support influence the knowledge management performance and organizational performance fully or partially by the knowledge management processes. Specifically, the supportive and innovative organizational cultures, the de-centralized organizational structure and a strong IT support are found to have positive relations with knowledge management and organizational performance through knowledge management processes.