The effect of the COVID-19 pandemic on logistics activities: The case of Istanbul

The aim of this research is to examine the effect of the pandemic on logistics activities. Restrictions, quarantines and epidemic measures experienced during the pandemic period adversely affected many sectors and this situation put pressure on the logistics sector. However, there have been significant gains in the logistics sector due to the increasing demand for products such as medicines, cleaning materials, masks and gloves. The aim of this research is to examine the positive and negative reflections of the pandemic in the logistics sector. Qualitative data analysis method was used in the research. The information obtained within the scope of the interview forms was analyzed and interpreted within the scope of content analysis. The study group of the research consists of 13 companies based in Istanbul with at least 1 logistics activity. Interviews were held with the employees of the companies and the findings were evaluated. As a result, when the opportunities for the Covid-19 pandemic were examined, it was stated that there was an increase in customs clearance and storage activities with the increase in demand. In addition, innovation studies have been carried out by enterprises in order to overcome various problems related to the pandemic period and it has been stated that the potentials of the enterprises have emerged. In addition, there was a significant decrease in operating costs due to the home working system. It was stated that the business processes supported by digitalization contributed to the business. Key Words: Covid-19 Pandemic, Logistics Activities, Covid-19 effect.