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Emotional intelligences effect on organizational commitment and a study on health care employees: Uşak sample

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2013
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Abstract (EN)

This research, is aimed at detecting the relationship between the emotional intelligence and organizational commitment levels of the Health Care Employees (except for doctors)working in ?Health Sector in the Public Institutions? and determining the relationship between the variables. For this purpose, determining the level of employees? emotional intelligence and organizational commitment and detecting the effect of their emotional intelligence on their organizational commitment take part as the aim of the study.The research includes health institutions operating in the province of Uşak. 253 Health Care Employees participate in the research on the way of 148 from Uşak State Hospital, 61 from Obstetrics and Children's Unit of Uşak State Hospital, 24 from Oral and Dental Hospital, 12 from Physical Therapy and Rehabilitation Center, 8 from KETEM (Cancer Early Diagnosis and Screening Center).In this study, a questionnaire method is utilized as a data collection technique. The questionnaire form consists of three parts. In the first section; ?Personal Information Form? is used in order to determine the demographic characteristics ofhealth care employees that make up the sample, in the second section; ?Emotional Intelligence Scale (Self-Report Emotional Intelligence Test - SREIT)? is used in order to determine the level of their emotional intelligence and in the third part; ?Organizational commitment Scale (Organizational commitment Questionare - OCQ)? is used in order to determine the level of their organizational commitment. Frequency and percentage, reliability, item total and principal component analysis, KMO (Kaiser-Meyer-Olkin) measure of sampling adequacy, Barlett?s test of sphericity and regression analysis in order to determine the effects of independent variable and its dimensions on the dependent variable are performed to the obtained data using by SPSS 18.0 software package. Results obtained from data are evaluated in % 95 confidence interval, p < 0,05 significance level.According to the results; there is no relationship between dimensions of emotional intelligence variable and normative commitment dimension which is dimension of organizational commitment variable. Although there is no relationship between awareness of sense and awareness of others' feelings which are dimensions of emotional intelligence variable and emotional commitment dimension, there is a significant relationship between ability to express feelings dimension and emotional commitment dimension. Also, there is a significant relationship between awareness of others' feelings dimension and continuance commitment dimension although there is no relationship between awareness of sense and ability to express feelings dimensions and continuance commitment dimension.This Master of Science thesis has been supported by The BAP Unit of Uşak University.KeyWords: Emotional Intelligence, Organizational Commitment, Public Institutions, Health Care Employees

Author

Dilek Efe

How to Cite

Dilek Efe (Master Thesis). Emotional intelligences effect on organizational commitment and a study on health care employees: Uşak sample, 2013, Uşak University.

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