Good governance as a new concept of public administration: A study in KRG's departments in Erbil

The purpose of this study is to examine the relational effect of the good governance, and it is components as a new concept of public administration on the public services performance of the departments of the KRG's ministry of planning in Erbil city. While good governance needs an integrated, long-term strategy built upon cooperation between government and citizens, it comprises both participation and institutions, accountability, and transparency are procedural and legal issues at some levels, nevertheless interactive to produce government that is legitimate, effective, and widely reinforced by citizens, as well as a civil society that is stable, open, and capable of playing a decisive role in politics and government. Thus, this study considers goals for good governance, key challenges confronting efforts at reform, examples of successful good-governance efforts, and action steps for improving both participation and institutions. Public administration topic is realized and participate in planning for a vital role in overall development issues. It is critical to the legitimacy of the State that lies in its ability to fulfill its promises and political performance of specific functions. Good governance in public administration is a crucial facilitator of this responsibility. The mechanisms that are applied at the local officials who composed of these systems is the channel through which the policy becomes action; the State allocates any functions and services. Participation is vital to facilitate the political relationship between the State and citizens. Nevertheless, if we talk about participation, the critical element is to highlight who must be the promoter. Besides of course the most substantive part is the public administration, the best representative. So, conceptualizing public administration as an organizational structure, a system, a function, an institutional construct, procedures, and processes or just a set of practices in the exercise of public authority. This study tested the correlation between good governance and the public administration through gaining perspectives from a survey sample of the leaders and public employees. Consequently, the researcher applied the effect of good governance in this correlation to aid in achieving the effective public services performance of the public administration. Based on the results the good governance practice is an essential factor that effects are achieving the effective public administration performance particularly in service delivery to society in KRI. While, for public service to successfully meet the demands and expectations of society it needs concentrated efforts and cooperation of all participants like leaders, employees, and citizens. Conversely, the responses on good governance explained that all components of the independent variable would effect on service performance of the public administration in the ministry of planning in Erbil. Nevertheless, transparency and accountability, respectively the critical components that are inspiring to the effect on public administration service performance, then, the participation has the lowest effect compared to the other two components. So, it means that the results of descriptive statistics confirm that there are many information sources which include social networks and social media in the departments of the ministry of planning in Erbil city. While the media not used as an instrument of propaganda, the media is free and not managed by the government; people spontaneously obtain information. While the leadership in the departments of the ministry of planning in Erbil city takes on the account, besides the officials and politicians usually, account for the government to serve the people. The most significantly harmony and consensus is essential and requires to talk directly about mistakes. In this regard, the results of good governance practice in public administration that the implement of good governance ethical in departments. As well as a high level of awareness on good governance practices in the departments, besides good governance in this public department practiced by the rule of law, however, the good governance participants' awareness of rights and duties in their efficient service in the departments of the ministry of planning in Erbil city. However, awareness of departments members about who is their supreme or powerful organ. While the governance board members' awareness of their duties and responsibilities in the departments of the ministry of planning in Erbil city. Besides, the good governance board members are transparent to members and the public in the departments of the ministry of planning in Erbil city. Consequently, the results showed good participation of members in the daily public administration activities. Although, leaders and departmental members attend general assembly meetings. The variances analysis (ANOVA) test indicated that there aren't significant differences between the survey sample replies toward good governance and the public administration, according to the survey sample's characteristics. The study also found the positive and significant correlation among good governance and the public administration, however, the results clarify that transparency and participation have high positive and significant correlations with the variable public administration, whereas accountability has the lower correlation with public administration, compared to the other two components.