The primary and seconder schools managers' levels of getting profits of conflicts

This research has been performed to determine the levels of making use of conflicts by primary and secondary school administrators and to make appropriate recommendations that are compatible to the findings and conclusions of the study.Elementary and Secondary Schools located in the districts of Bayrampasa and Eyüp in the province of Istanbul are taken as sample for the research during the academic year of 2012-2013. A questionnaire for school administrators has been developed under the supervision of Professor Dr. Semra ÜNALThe first part of the study includes the state of the problem that is the basis of the research, the problem statement, sub-problems, hypothesis, assumptions, limitations and definitions. Definitions related to the concept of conflict, approaches to conflict, positive and negative aspects of conflict, understanding of conflict management, management concept, characteristics of managers, education management, types of communication in education, management processes, school administration, instructional leadership, and domestic and foreign research in the literature appear in the second part. Research method is discussed in the third section. The environment and the sample used in this study, work done for data collection, data processing and statistical techniques used in the research are explained in this chapter. The fourth part comprises the frequencies of tables obtained from the results of the survey that was applied to administrators, and unrelated sample test, one-way variance analysis (ANOVA) and Post-Hoc Scheffe test.Discussions about the results are given in the fifth chapter.Consists of the conclusions based on the findings of the study and the results of the sub-problems in sixth chapter. Suggestions are presented by making use of the findings and results mentioned in the seventh chapter.