Job satisfaction of health workers and factors affecting the job satisfaction (Kahramanmaraş city, 112 emergency health care workers sample)

Job satisfaction is the attitude which the individual evolves against the job. Workers have some expectations about their jobs. They satisfy as much as these needs to be met. While this research was being done, socio-demographic characteristics and Minnesota Satisfaction Questionnaire were used. Health institutions are the part of the sectors which are mostly based on labor. Like all workers, 112 Emergency Health Care workers get satisfied as their expectations met. Job satisfaction level affects the worker's physical and mental health in addition to their efficiency. Workers with high job satisfaction level are the individuals who are more efficient, confident and endowed with better communication. In order to improve the efficiency of 112 Emergency Health Care Service, precautions intended for increasing the worker's job satisfaction must be taken. This study contains four sections. In the first section, the concept of job satisfaction is described. In the second section, factors affecting job satisfaction are explained. Job satisfaction of health workers and factors affecting the job satisfaction for health workers are defined in third section. In last section, job satisfaction of 112 Health Care workers and factors affecting their job satisfaction are researched. Surveys were performed on the personnel of 112, in Kahramanmaraş city border province. It is determined that 112 Emergency Health Care workers work in unsafe ambient and they are exposed to high stress.