Master'sOpen Access

Reflection of digital transformation in public services on the Ministry of Trade: The role and importance of digitalization in the customs export regime

2025
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Advisor: Dr. Öğr. Üyesi Ferat Kaya

Abstract (EN)

Digital transformation in public services makes customs export transactions faster and safer; The transition to digital transformation in customs services increases efficiency and transparency in trade, reduces red tape and provides time and cost savings for exporters. Digital transformation in the export regime at customs; It provides advantages such as electronic document management, automatic data entry, easy tracking of work and accessibility. By switching to digitalization in the export regime, companies will be helped to compete in the international trade arena. Transactions carried out by obtaining physical documents in exports are replaced by paperless customs procedures, turning into a faster and more efficient process. This transformation facilitates customs inspections, reduces the number of erroneous transactions, and prevents loss of time, allowing trade to be carried out faster. By transferring the documents to the digital environment, they are processed digitally without the need for physical printouts, thus reducing the burden on customs administrations and increasing the speed and efficiency of transactions. It also provides significant convenience in terms of sending, archiving and accessing documents in the digital environment. One of the basic features that developing countries must have in order to survive in the economic field is to achieve a solid economic structure like in developed countries. In order for countries to move their economic structures forward, they must have a sustainable economic model. In this regard, it is important to master the basic dynamics of economic growth and to develop these dynamics by using them effectively. Today, the idea that international trade, especially the increase in exports, positively affects the growth of production is called the "Export-Led Growth Hypothesis" in the literature. Developing countries' desire to get a larger share of the international trade volume has brought exports to the fore. Digitalization is also important for speed and efficiency in export transactions.

Author

Dr. Serdar Nadiroğlu

How to Cite

Serdar Nadiroğlu (Master Thesis). Reflection of digital transformation in public services on the Ministry of Trade: The role and importance of digitalization in the customs export regime, 2025, Dicle University.

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