Sustainability performance measurement in logistics sector using AHP and TOPSIS: An application on logistics firms

Urbanization and industrialization is especially increase after the industrial revolution and after the World War II. However, this increase causes problems in nature, environment and humankind. Unregulated population increase, unplanned urbanization process and too much CO2 emission that environment can resist finally unbalance the nature and different problems started to arise. Between these problems sustainability concept arises and shows the entire world that the damage which is done by humankind to nature can be reversed and limited resources can be used responsibly without jeopardizing the next generations' resources. Logistics is a leading sector in the world during globalization process. However, logistics activities should become more sustainable. This study aims to lead especially Turkish logistics to prepare their sustainability reports. First part gives brief information about logistics, logistics activities and logistics activities held in Turkey. After giving information about how logistics concept is developed and definitions on literature, Turkey's logistics infrastructure and Turkey's row at Logistics Performance Index is examined. In second part, sustainable development concept, how it is developed and which summits and conferences are held to develop sustainable development concept is examined. Also, how to measure sustainable performance is explained as well. Moreover, in this part, indicators and reporting principles that are mostly used, is shown. In third part, theoretical infrastructure is given which also constitutes the study's application part. Fourth part is the application part and results which are gathered from AHP and TOPSİS will be interpreted in here. Fifth part is the results and suggestions part. What should Turkish logistics companies do to prepare sustainability report, study's constraints and with the future research suggestions, thesis finishes. Keywords: Logistics Management, Sustainability, Performance Measurement, Multi-Criteria Decision Analysis, AHP, TOPSIS