Moderating effects of employees' dark and light personality traits and cultural tendencies in the relationships of workplace mistreatment with work-related outcomes

This study aimed to investigate the effects of workplace incivility, mobbing and abusive supervision on job satisfaction, voice behaviors, loyalty, OCBs, CWBs and two types of burnout (i.e., personal and work-related burnout. Furthermore, the moderating effects of personality traits (i.e., dark triad, agreeableness and conscientiousness) and cultural variables (i.e., power distance and fatalism) in the links of workplace mistreatment (i.e., workplace incivility, mobbing, abusive supervision) with outcome variables (i.e., job satisfaction, voice behaviors, loyalty, OCBs, CWBs, personal and work-related burnout). Data were collected 715 employees who volunteered to complete the online survey packages. Study's model was tested using SEM and it provided good fit to the data. As expected, workplace mistreatment was negatively related to the job satisfaction, voice behaviors, and loyalty but not with OCBs. Furthermore, workplace mistreatment was related to burnout and CWBs. Narcissism had moderating effect in the relationship between workplace mistreatment and CWBs. Conscientiousness moderated the relationships between workplace mistreatment and CWBs as well as loyalty. Agreeableness moderated the relationships between workplace mistreatment and CWBs. Lastly, fatalism moderated the relationships of workplace mistreatment and job satisfaction, voice behaviors andloyalty. The findings are discussed regarding their theoretical contributions, suggestion for future studies as well as implications for practices.