Örgütsel bağlılık ve iş performansı arasındaki ilişkide kurumsal sosyal sorumluluk algısının aracı rolü

Topics about corporate social responsibility CSR had been studied over a few decades and in a variety of disciplines. Nonetheless, just a few academic researchers have examined the relationship between CSR perception with the frequently overlooked internal stakeholder. For this reason, using social identity theory and stakeholder theory, the current research tries to explore and theoretically understand the mediating role of corporate social responsibility perception on the relationship between employee organizational commitment and job performance in the Nigerian banking industry. After a comprehensive assessment of past and relevant literature, three sets of self-administered questionnaires were used as a research instrument for the collection of data from the bank's employees. A total number of 300 copies of questionnaires were distributed: 208 valid questionnaires for analysis. The findings did not support a significant mediating effect of CSR perception on the relationship between organizational commitment and job performance. However, the results obtained observed a positive relationship between CSR activities and organizational commitment. Further, results indicate that there is a direct link between employee job performance and 'CSR toward social and non-social stakeholders', 'CSR toward employees' and 'CSR toward customers', but no relationship was identified with 'CSR toward government'. The findings of the study provide important practical implications for organizational management, internal stakeholders, while also suggesting new areas for future research, particularly in the field of organizational development in the banking sectors.